global capability & microGCC

global teams, built around your business.

from a focused team to a global capability center, we help you establish the expertise your business needs and keep it connected to the work that makes a difference.

Start a conversation

more people will not solve a capability problem.

a global team can expand delivery without changing what the business is capable of doing. the harder decisions concern which work the team should own, how it connects to the wider organization, and whether its expertise will remain with the business as its mandate grows.

92%

of GCCs aim to deliver value beyond cost arbitrage.

EY India, 2025

87%

of GCCs aim to manage end-to-end processes for global enterprises.

EY India, 2025

50%

of GBS organizations plan to expand their footprint.

Deloitte, 2025

A hand interacting with a holographic AI interface
a strong global team gives the business more room to build, decide, and grow.

design for ownership from day one.

we build around the mandate, not a predefined model. from dedicated teams to GCCs, the structure reflects what your business needs to deliver, control, and ultimately own.

01

mandate

give the team a reason to exist.

define the products, services, and business outcomes the capability will be responsible for, rather than starting with a headcount target.

02

operating model

choose the structure the work requires.

determine how the team will be established, led, governed, and connected to the wider business, with responsibilities clear from the outset.

03

expertise

bring the right people close to the work.

build teams across ai, data, product, design, and engineering around the capabilities the business needs to develop and sustain.

04

ownership

make accountability part of the design.

establish who makes decisions, how knowledge is retained, and what the team can progressively take responsibility for.

05

evolution

let the capability grow with its mandate.

expand responsibilities, develop leadership, and adapt the workforce model as the business asks the center to do more.

the right team changes what the business can take on.

from its first mandate to greater operating responsibility, build a team with the expertise, governance, and leadership to take ownership of meaningful work.

see what we can do
Dot
A team member smiling while working with AI-driven tools

the right capability. the right model. your ownership.

whether you are exploring your first global team or rethinking the role of an established GCC, we help you make the business case, choose the operating model, build the capability, and develop it as your priorities change.

01

GCC strategy & business case

make the case before you build the center.

assess whether a GCC is the right choice for your business, what it should own, where it belongs in your organization, and the value it could create over three to five years.


opportunity assessment · operating model · location and structure · financial case · capability roadmap

02

GCC setup, scale & transfer

build the center with ownership in sight.

establish the entity, compliance, workplace, leadership, and teams your GCC needs. we operate it for as long as required, with a defined path to transfer the center into your ownership.


center setup · governance and compliance · leadership and hiring · managed operations · ownership transfer

03

GCC growth & transformation

give your existing center a greater role in the business.

assess your GCC’s current maturity and develop a plan to extend its mandate into product development, ai, and experience design, with a three-to-five-year roadmap its leadership can carry forward.


GCC maturity assessment · mandate expansion · capability development · operating model transformation · growth roadmap

04

microGCC & dedicated teams

get dedicated capability without building a full center.

establish a team of five to a hundred in Clarient’s facilities, working on your products and priorities under your governance, without the entity, workplace, and setup commitments of a full GCC.


dedicated product teams · ai and engineering teams · microGCC setup · team leadership · scalable delivery capacity

05

embedded specialist teams

bring the expertise your center needs closer to the work.

place senior ai, data, product, design, and engineering specialists within your existing GCC, working under its governance to strengthen delivery and develop capability alongside your people.


specialist team augmentation · embedded engineering · ai and data expertise · product and design capability · knowledge transfer

06

ai-native GCCs

redesign the work, not just the workforce.

rethink the center’s roles, workflows, and governance around ai. use ai-enabled ways of working to expand delivery capacity and create room for new responsibilities without relying on proportional headcount growth.


ai-native operating model · workflow redesign · role and skills planning · ai governance · capability transformation

Distil.ai is a SaaS platform designed to help marketers collect data from all the platforms they use into one central Customer Data Layer then deploy that to multiple tools without the use of the business's engineering team.

As you can imagine if you manage to get this right in your business it saves a huge amount of money at the same time as it increases the effectiveness of all your marketing. But from our point of view, it's a complicated task to wrap this up into a simple UX.

Gerry McNicol, CEO of BIG Data Consulting

Gerry McNicol

CEO, BIG Data ConsultingExeter, United Kingdom

The team went out of their way to really understand our business, our clients’ use cases, and our challenges so as to help us deliver the best possible product.

During the project, we saw how competent the team was in the areas that mattered, such as, User Experience, Prototyping, and Visual Design. The project was on time and ensured our development schedules were respected throughout. The quality of work we’ve received has also been top-notch. Very pleased with the end result.

Raphael Morozov, Chief Technology Officer at Eurofins

Raphael Morozov

Chief Technology OfficerLos Angeles, CA

helped us imagine a custom interface for a healthcare product in a matter of days. I was impressed with the speed of execution, responsiveness iterating based on input over the weekend, and the quality of the UX we got - which was ready to share with my executive partners.

Nate Beyor, Managing Director & Partner at BCG

Nate Beyor

Managing Director & Partner, BCGGlobal Leader – Healthcare

Heartfelt thanks to the team for the outstanding work on the project.Your dedication, creativity, and collaboration were instrumental in making our website launch a success. From planning and design to development, testing, and final delivery, every contribution made a difference. We deeply appreciate the effort, responsiveness, and professionalism demonstrated throughout the process.

Krishna Peesapati, Chief Operating Officer at Covalense

Krishna Peesapati

Chief Operating Officer

the team transformed our concept into a scalable, end-to-end solution with precision, innovation, and a commitment that felt like working with our own in-house team.

With their expertise, we transformed StudioPod into a seamless, professional solution combining convenience and top-notch quality.

Chris Bailey and Joseph West, Co-Founders of Studio Pod

Chris Bailey & Joseph West

Co-Founders

Working with this team has been such a joy. We have an outsourcing relationship that has stood the test of time. One of the biggest positives fo us has been the team’s ability to take an idea from scratch, think through it, and design every step in the interaction model.

Brijesh Patel, Chief Technology Officer at Inquisit Health

Brijesh Patel

Chief Technology Officer

i’ve been incredibly happy with the effort. the team made a significant and important contribution to our product, and we couldn’t have asked for anything more.

Itai Gurari, Founder & CEO of Judicata

Itai Gurari

Founder & CEO

the team is dedicated to you. the capability should be yours.

a global capability model should give you more control over work, not leave you dependent on the partner that helped establish it. we connect the business case, team, operating model, and eventual ownership so the capability can develop within your organization.

01

the business case comes before the center

choose the model for the work, not the other way around.

we assess whether a GCC makes sense against the alternatives, including the value it could create and the responsibilities it should take on.

02

you can begin without a full GCC

start at a scale that fits the mandate.

a microGCC or dedicated team lets you establish focused capability under your governance without taking on the setup requirements of a full center.

03

expertise stays connected to delivery

build with people who understand the work.

our ai, data, product, design, and engineering teams can establish new capability or work within your existing center, bringing specialist judgment close to delivery.

04

ownership is designed in

make the transition part of the plan.

for build-operate-transfer engagements, we establish the leadership, governance, and operating practices needed to support transfer into your organization on an agreed timetable.

05

ai changes the operating model

create capacity for a greater mandate.

we help redesign work, roles, and governance around ai so your center can take on new responsibilities as its capabilities develop.

decide what your global team should make possible.

bring us the work your business needs to take on. we’ll help you determine the expertise, operating model, and level of ownership it requires.

let’s talk
Dot
A team member smiling while working with AI-driven tools