your privacy rights and our obligations

this privacy policy outlines how clarient (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal data when you access or use our website, services, or products. it also explains your rights and choices under u.s. privacy laws, including the california consumer privacy act (ccpa), as amended by the california privacy rights act (cpra), and other applicable federal and state regulations.

by accessing or using our services, you agree to the collection and use of your personal information in accordance with this policy. if you have questions, please contact us at hello@clarient.us.

clarient is committed to safeguarding your personal data and respecting your privacy rights. we implement robust security practices and comply with applicable u.s. and international data protection laws. this policy explains what information we collect, how we use it, how we share it, and your rights in managing your data.

we may collect and process the following types of personal information:

information you provide directly

name, email address, phone number, company name, job title, or other identifiers when you fill out forms, download content, contact us, or engage with our services.

device and technical data

ip address, browser type, device type, operating system, referral source, and interactions with our website via analytics tools and server logs.

cookies and tracking technologies

we use cookies, pixels, and similar technologies to improve functionality, understand user behavior, and personalize experiences. for more details, please refer to our cookie policy.

we use the collected data to:

• provide and optimize our products, services, and content.
• personalize your experience based on location and preferences.
• communicate with you regarding product updates, promotions, and service-related notices.
• comply with legal obligations.
• prevent fraud, abuse, and security incidents.
• conduct analytics and research to improve our website and offerings.

we do not sell your personal information. we may share it under these circumstances:

• with your consent - when you opt in to communications or third-party events.
• legal requirements - if required to comply with law, legal process, or government request.
• business transfers - in the event of a merger, acquisition, or asset sale.
• third-party partners - when you register for a co-branded or sponsored event, your data may be shared with the partner. you can opt out of third-party communication at any time.

we use cookies and similar tools to enhance your browsing experience and analyze traffic patterns. please refer to our cookie policy for detailed information on types of cookies used and how to manage them.

our website may contain links to third-party services. these sites operate independently and have their own privacy policies. we are not responsible for the practices or content of third-party websites.

clarient implements a multi-layered security framework, including:

• ssl encryption for data in transit.
• access control measures to limit data access to authorized personnel.
• regular vulnerability assessments and monitoring to prevent unauthorized access.
• employee training and ndas to protect confidential data.

despite these measures, no digital transmission or storage system is 100% secure. if you believe your data has been compromised, please contact us immediately.

we may contact you based on interactions such as signing up for resources, demos, or newsletters. every communication includes an unsubscribe link. you can also manage preferences by contacting us directly.

depending on your state of residence (such as california, virginia, colorado, connecticut, or utah), you may have the following rights:

• right to know - access the personal information we collect, use, and share.
• right to delete - request deletion of your personal data.
• right to correct - request correction of inaccurate data.
• right to opt out - opt out of certain data sharing or targeted advertising.
• right to non-discrimination - you won’t be discriminated against for exercising your privacy rights.

to exercise any of these rights, contact us at hello@clarient.us.

we will verify your identity before processing any rights-based request and respond within legally required timeframes.

clarient does not knowingly collect personal information from children under 13, in compliance with the children’s online privacy protection act (coppa). if you are a parent or guardian and believe your child has provided personal data without your consent, please contact us. we will promptly delete such data.

we follow the fair information practice principles, including:

• breach notification - in the event of a data breach, we will notify affected users via email within 2 hours where feasible.
• remediation - immediate steps will be taken to secure data and prevent recurrence.
• redress options - you have the right to file complaints with regulatory bodies or pursue legal remedies for privacy violations.

we comply with the can-spam act, which governs commercial email practices:

• clear identification of promotional content.
• no misleading subject lines or sender information.
• inclusion of a physical business address.
• easy opt-out options in all marketing emails.
• prompt removal of users who unsubscribe.

if you have any questions, concerns, or wish to exercise your rights, please reach out to us at:

executive headquarters

clarient systems corporation (a delaware corporation)

142 west 57th street, 11th floor, new york, ny 10019

hello@clarient.us