global capability & microGCC

global teams, built around your business.

Start with the talent and capability you need, without building the entire operation from scratch. Scale as your business grows, with a clear path to ownership.

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the capability is out there. building it around your business is harder.

the challenge goes beyond finding talent. as global teams take on more strategic work, businesses need the right people, operating model, leadership, technology, and infrastructure to make that capability deliver.

50%

of global business services organizations plan to expand their footprint.

Deloitte, 2025

83%

of organizations are focused on strengthening and scaling their existing GBS operations.

PwC, 2026

75%

of companies operate, or plan to operate, centers of excellence within their GBS model.

PwC, 2026

58%

of GCCs were investing in agentic ai in 2025, with another 29% planning to within a year.

EY India, 2025

50%+

of GBS organizations report talent challenges including skill gaps, high turnover, and rising labor costs.

Deloitte, 2025

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start with purpose.
let scale follow.

build for what you need now. grow into what comes next.

get the capability you need without taking on the full complexity of building it yourself. start with the right team and operating model, then grow toward greater ownership as your business is ready.

01

build

start with what you need.

start with the capability and talent your business needs now.

02

embed

make it part of how you work.

integrate the team, ways of working, and expertise into how your business operates.

03

operate

make the capability work at scale.

bring the leadership, infrastructure, and delivery model needed to make it work.

04

transform

grow the capability with the business.

expand and strengthen the capability as the business and mandate evolve.

05

own

take ownership when you’re ready.

take greater ownership when the capability is ready to become part of your organization.

start small. build capability. grow into ownership.

establish the right team and operating model without taking on unnecessary complexity, then scale the capability as your business case becomes clearer.

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the expertise to build, scale and evolve.

from the first business case to ai-native capability, we help you establish, scale, transform, and ultimately own a GCC built around what your business needs next.

01

GCC Strategy & Business Case

Know what makes sense before you build.

Assess whether a GCC is right for your business, where it should sit in your organization, and what it could be worth over three to five years.


GCC Strategy · Business Case · Location Strategy · Operating Model · Value Case

02

MicroGCC & Dedicated Teams

Start with the capability you need now.

Set up a team of five to a hundred in our facilities, working on your products and under your governance, without the complexity of setting up a full center.


MicroGCC · Dedicated Teams · Specialist Talent · Capability Pods · Delivery

03

GCC Setup, Scale & Transfer

Build your GCC without taking it all on yourself.

Build the entity, compliance, workplace, leadership, and teams, then let us operate it until you’re ready to take full ownership.


GCC Setup · Entity Formation · Compliance · Talent Acquisition · Operations · Governance · Transfer

04

Embedded Specialist Teams

Add specialist capability where you need it.

Embed senior AI, data, product, design, and engineering teams within your existing GCC to accelerate delivery and strengthen what the center can do.


AI · Data · Engineering · Design · Product · Specialist Expertise

05

GCC Growth & Transformation

Move your GCC from execution to greater business impact.

Assess your current maturity, identify where to grow, and build a three to five year roadmap your leadership team can carry forward.


Maturity Assessment · Capability Expansion · Operating Model Transformation · Innovation · Growth Roadmap

06

AI-Native GCCs

Build your GCC around how work is changing.

Redesign roles, workflows, and governance around AI so your center can grow its capacity faster than headcount and reinvest the gains into new mandates.


AI Strategy · AI-Enabled Operations · Agentic Workflows · AI Talent · Intelligent Automation · AI Governance

Distil.ai is a SaaS platform designed to help marketers collect data from all the platforms they use into one central Customer Data Layer then deploy that to multiple tools without the use of the business's engineering team.

As you can imagine if you manage to get this right in your business it saves a huge amount of money at the same time as it increases the effectiveness of all your marketing. But from our point of view, it's a complicated task to wrap this up into a simple UX.

Gerry McNicol, CEO of BIG Data Consulting

Gerry McNicol

CEO, BIG Data ConsultingExeter, United Kingdom

The team went out of their way to really understand our business, our clients’ use cases, and our challenges so as to help us deliver the best possible product.

During the project, we saw how competent the team was in the areas that mattered, such as, User Experience, Prototyping, and Visual Design. The project was on time and ensured our development schedules were respected throughout. The quality of work we’ve received has also been top-notch. Very pleased with the end result.

Raphael Morozov, Chief Technology Officer at Eurofins

Raphael Morozov

Chief Technology OfficerLos Angeles, CA

helped us imagine a custom interface for a healthcare product in a matter of days. I was impressed with the speed of execution, responsiveness iterating based on input over the weekend, and the quality of the UX we got - which was ready to share with my executive partners.

Nate Beyor, Managing Director & Partner at BCG

Nate Beyor

Managing Director & Partner, BCGGlobal Leader – Healthcare

Heartfelt thanks to the team for the outstanding work on the project.Your dedication, creativity, and collaboration were instrumental in making our website launch a success. From planning and design to development, testing, and final delivery, every contribution made a difference. We deeply appreciate the effort, responsiveness, and professionalism demonstrated throughout the process.

Krishna Peesapati, Chief Operating Officer at Covalense

Krishna Peesapati

Chief Operating Officer

the team transformed our concept into a scalable, end-to-end solution with precision, innovation, and a commitment that felt like working with our own in-house team.

With their expertise, we transformed StudioPod into a seamless, professional solution combining convenience and top-notch quality.

Chris Bailey and Joseph West, Co-Founders of Studio Pod

Chris Bailey & Joseph West

Co-Founders

Working with this team has been such a joy. We have an outsourcing relationship that has stood the test of time. One of the biggest positives fo us has been the team’s ability to take an idea from scratch, think through it, and design every step in the interaction model.

Brijesh Patel, Chief Technology Officer at Inquisit Health

Brijesh Patel

Chief Technology Officer

i’ve been incredibly happy with the effort. the team made a significant and important contribution to our product, and we couldn’t have asked for anything more.

Itai Gurari, Founder & CEO of Judicata

Itai Gurari

Founder & CEO

scaling shouldn’t mean starting from scratch

build the team and operating model you need without taking on everything yourself.

01

business led from the start

the business need sets the direction.

we start with what you need to achieve, then shape the right team, capability, and operating model around it.

02

strategy stays connected to execution

the plan stays close to the team.

we carry the strategy into hiring, team design, operations, governance, and delivery, so the model works in practice.

03

enterprise realities shape what gets built

the hard parts enter early.

we account for talent, technology, processes, governance, infrastructure, and compliance before they become blockers.

04

capability is built for the business

the team needs to fit how you work.

we build around your priorities, ways of working, technology environment, and culture, so the capability becomes part of the business.

05

capability grows with the business

start focused. build from there.

begin with the capability you need today, then scale the team, scope, and ownership as the business case grows.

Your next capability starts with the right model.

Start with what you need today. We’ll help you shape the right talent, operating model, and path to scale, without taking on unnecessary setup and overhead.

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